We strive to process and ship your orders as quickly as possible.
Last updated: June 2026
At VOSTRA, we strive to process and ship your orders as quickly as possible.
1. Order Processing
Orders are typically processed within 1–3 business days.
Once your order is shipped, tracking details will be shared via email or SMS.
2. Delivery Times
Delivery times may vary depending on your location.
Delays caused by courier partners, weather conditions, or unforeseen circumstances may occur.
Estimated delivery timelines are indicative and not guaranteed.
3. Tracking Your Order
After dispatch, you will receive tracking details by email or SMS. Please allow a short time for the tracking information to update on the courier’s system.
4. Shipping Charges
Any applicable shipping charges are shown at checkout before you pay. Shipping charges are non-refundable unless an error was made on our part.
5. Incorrect Address Or Failed Delivery
Please ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery caused by an incorrect address provided at checkout.
