Shipping & Delivery Policy

At VOSTRA, we strive to process and ship your orders as quickly as possible.

1. Order Processing

• Orders are typically processed within 1–3 business days.
• Once your order is shipped, tracking details will be shared via email or SMS.

2. Delivery Times

• Delivery times may vary depending on your location.
• Delays caused by courier partners, weather conditions, or unforeseen circumstances may occur.
• Estimated delivery timelines are indicative and not guaranteed.

3. Tracking Your Order

After dispatch, you will receive tracking details by email or SMS. Please allow a short time for the tracking information to update on the courier’s system.

4. Shipping Charges

Any applicable shipping charges are shown at checkout before you pay. Shipping charges are non-refundable unless an error was made on our part.

5. Incorrect Address Or Failed Delivery

Please ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery caused by an incorrect address provided at checkout.

6. Contact

For any shipping or delivery questions, contact us at supportvostra@gmail.com.